PaceMaker is independent from the underlying Business Process Management (BPM) layer. PaceMaker is BPM-agnostic and is typically installed on top of systems already in place within the institution. Leveraging and protecting existing investments in middleware, it can source events from a message bus where one is in place but equally well from files, databases and other legacy sources.
PaceMaker has the ability to correlate out-of-order events and to create a holistic transactional view across multiple data sources and business processes. This functionality is unique to PaceMaker and is a pre-requisite for company-wide compliance and optimization.
PaceMaker can enhance the BPM layer where implemented, but the business drivers for using PaceMaker focus on monitoring existing discrete systems. Institutions can uncover exceptions and improve operational efficiency and customer service, while reducing operational risk. BPM, if present, can be used to manage the exceptions raised by PaceMaker, to automate their resolution and thus improve Straight Through Processing (STP) rates. Either way, PaceMaker helps identify and fix problems earlier and faster!
