Multiple Responsibilities

The transactions that are subject to compliance seldom lie within a single area of responsibility. Full life cycle compliance requires monitoring of the detailed processing in the front, middle and back office systems. At the highest level, you need an overview of all current transactions, consolidated to provide a summary of the general health of the system. Once a problem transaction has been identified, you will need as much information as possible to ensure speedy resolution. The monitoring instance needs to understand the detail of each step, the expected inputs and outputs and the relevance of the steps and their sequence to the overall transaction. Drill-down functionality is required to view the detail of a processing failure and manual intervention must be supported and triggered automatically, where appropriate.