Approach

Pacemaker is a non-intrusive, real-time monitoring system that provides end-to-end control and full transparency into every business transaction and process flow.

PaceMaker can be deployed swiftly on existing infrastructure without requiring further technology investment.

PaceMaker's powerful Rules Engine defines the business logic to support different transaction types and to recognise the sub-components of each transaction as they are processed by multiple subsystems.This enables clients to model and control their own unique requirements.

An easy-to-use Dashboard provides configurable views of process status across the business - from high-level summaries to drill-down functionality to view the detail of any step in the process.

PaceMaker retains processing statistics, transaction detail and resolution history for regulatory reporting and analysis needs.